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The number one priority of Très Chic Boutique is customer satisfaction.

With that in mind, we'd like to ask you to take a brief survey to let us know how
we are doing. The survey should take just a couple of minutes.

Note - this survey can not be used to personally identify you. We're interested in everyone's responses combined, not in being able to tell who said what. So, please feel comfortable being completely honest with your evaluation of us.

Thinking of the order you recently placed with Très Chic Boutique...
1.) To what degree are you satisfied with your overall shopping experience on TCBoutique.com?

  Very satisfied
  A little satisfied
  Somewhat dissatisfied
  Very dissatisfied

  What could be done to make your experience
  better?
 
2.) How would you rate the product selection available
on the web site? 

  Poor
  Average
  Above average
  Excellent
 
  What could be done to make the selection 
  better?
 
3.) How would you rate the delivery of your order?
 
  Poor
  Average
  Above average
  Excellent
 
  What could be done to make delivery better?
 
4.) Were the items you received what you expected / envisioned when you ordered?
  Yes
  No. If No, please tell us why.

 
5.) Overall, was it easy to move around the web site and find what you were looking for?
 
  Yes
  No
  Don't recall

  If &quote;No&quote;, what happened?
 
6.) Do you like the
Très Chic Boutique web site
design and colors?

  Yes
  No

  Please tell us what you do or do not like about
  the design and colors.
   7.) How many other such web sites did you visit before
making your purchase on TCBoutique.com?

 
0
 
1 - 2
 
  3 - 5
 
6 or more
  Not sure / Don't recall8.) Which web sites have you shopped for women's fashion accessories?
   Please list all you can think of by either name
   or web site address.  Hit 'enter' after each.
  
9.) What influenced youmost
in deciding to buy from TCBoutique.com?

(please select only one)

 
Item no one else had
 
Price
 
Trusted this site/company more than others
  Someone's recommendation
 
A promotion or discount
 
Don't recall
 
Other

 
  If &quote;Other&quote;, please tell us.
   10.) How would you rate our customer service?
 
 
Poor
  Average
  Above average
  Excellent
  Don't recall
  Didn't apply in my case
 
  What could be done to make our service
  better?
 

11.) How did you first learn of us?

 (please select only one)
 
 
  Friend/neighbor/relative
  Newspaper or magazine or online ad
  An online or print article about us
  A search engine
  Online or print yellow pages
  Another web site
  Don't recall
  Other

12.) Based on your experience,
would you recommend
Très Chic Boutique to a friend?
 
 
 
Yes
  No
13.) Your gender and age
 
Male
 
Female

  Younger than 18
  19-24
  25-34
   35-44
  45-54
  Greater than 54

14.) If there is anything else you would like us to know - good or bad, please note it in this box.
 

 
 

 
May we use what you have written above
  as a testimonial on the TCBoutique.com web
  site?

  Yes   No

  If 'Yes', may we use your initials (or name)
  and town as attribution?  Please enter
  them here.
 


OPTIONAL*





* Providing this info is optional.
NOTE - We do not share any information with anyone for any reason.


Thank you for your business, as well as your time in helping us to improve!
Please click 'SUBMIT' only once to complete the survey.

  

If you would like to speak with us for any reason, feel free to
CONTACT us.
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